Resources

Workforce management glossary

Plain-English definitions of the terms shift teams run on, from accrual to zero-hours contract. Click any term for the full explanation.

4

4-on-4-off 48-hour opt-out

A

Absence management Accrual Annual leave Availability

B

BACS Buddy punching

C

Callout Clocking in Continental shift pattern

D

DBS check Deskless worker

E

E-signature Engagement survey

F

Fixed shift Frontline employee

G

Geofencing GPS time clock

H

Holiday pay

K

Kiosk mode

L

Labour cost percentage Lateness policy

N

Night worker No-show

O

On-call Onboarding Open shift Overtime

P

P45 P60 Payroll cut-off Probation period Pulse survey

R

Read receipt Rest break Right-to-work check Rota Rotating shift

S

Shift pattern Shift swap Split shift SSP1 Statutory Sick Pay

T

Time and a half Time clock Time theft Timesheet TOIL

W

Wage forecast Working Time Regulations

Z

Zero-hours contract

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